This Privacy Policy describes how GateXpay Technologies Private Limited (“GateXpay”, “we”, “us”, or “our”) collects, uses, and shares information about you when you access or use our website, products, and services.

We collect information that you provide directly to us and information that is collected automatically.

• Personal Information: Name, email address, phone number, etc.
• Account Information: Login credentials, transaction details, etc.
• Device & Usage Information: IP address, browser type, device identifiers, pages visited, etc.
• PAN, Aadhaar, GST, and KYC-related documents
• Bank account details

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To process transactions and send related information.
• To improve, personalize, and secure our services.
• To communicate with you about updates or support.
• KYC and merchant onboarding
• Fraud prevention and risk management
• API integrations and technical support
• Regulatory compliance

We do not sell your personal information. We may share your information with:

• Service Providers who assist in our operations.
• Legal Authorities if required by law.
• Business Partners with your consent or for service delivery.
• Banking partners and payment aggregators
• Licensed financial institutions
• KYC and verification providers

Our website may use cookies and analytics technologies to improve user experience and platform performance.

Data may be retained as required under applicable Indian laws, compliance obligations, and contractual requirements.

Users may request:

• Data correction
• Account updates
• Limited deletion requests subject to legal obligations

GateXpay acts as a technology service provider and CSP platform facilitating access to third-party financial and fintech services.