Privacy Policy

At GateXpay, operated by GateXpay Technologies Private Limited, we are committed to protecting user privacy and maintaining the confidentiality of customer information.

GateXpay Technologies Private Limited

412, Sumer Nagar, Mansarovar, Jaipur, Rajasthan – 302020

Email: info@gatexpay.in

1. Information We Collect

We may collect:

Name, mobile number, email address
Business and company information
PAN, Aadhaar, GST, and KYC-related documents
Bank account details
Device, browser, IP address, and usage data
Transaction-related information

2. Purpose of Data Collection

We collect information for:

KYC and merchant onboarding
Payment processing assistance
Fraud prevention and risk management
API integrations and technical support
Regulatory compliance
Service improvement and analytics

3. Data Sharing

GateXpay may share data with:

Banking partners
Payment aggregators
Licensed financial institutions
KYC and verification providers
Government or regulatory authorities when legally required

We do not sell personal data to third parties.

4. Data Security

We implement commercially reasonable safeguards including:

SSL/TLS encryption
Restricted access controls
Secure cloud infrastructure
Monitoring and fraud detection systems

5. Cookies & Tracking

Our website may use cookies and analytics technologies to improve user experience and platform performance.

6. Data Retention

Data may be retained as required under applicable Indian laws, compliance obligations, and contractual requirements.

7. User Rights

Data may be retained as required under Users may request:

Data correction
Account updates
Limited deletion requests subject to legal obligations

8. Limitation

GateXpay acts as a technology service provider and CSP platform facilitating access to third-party financial and fintech services.

For privacy concerns:

info@gatexpay.in