Prohibited Activities PolicyFeather Icon

This Prohibited Activities Policy defines the categories of activities, transactions, and behaviors that are prohibited or restricted on the platform managed by GateXpay Technologies Private Limited.

Compliance is essential to maintaining trust and safety in our ecosystem. Violating these guidelines may result in immediate suspension or termination of services.

1. Purpose of the Policy

The purpose of this policy is to:

  • Prevent illegal and unauthorized activities
  • Protect the platform, merchants, and users
  • Ensure compliance with applicable laws and regulations
  • Maintain a secure, ethical business environment
  • Minimize financial and operational risks

2. General Restriction

Users, merchants, and partner network are strictly prohibited from using our services for any unlawful, fraudulent, deceptive, harmful, or unauthorized purpose.

The company reserves the right to investigate, restrict, suspend, or terminate services immediately in case of policy violations.

3. Restricted Activities

Restricted activities generally include activities requiring special regulatory approvals, licenses, or specific compliance measures.

Restricted activities include but are not limited to:

  • Online betting platforms
  • Gaming websites
  • Digital currencies
  • Systemic risks
  • Gaming activities requiring regulatory tracking
  • Virtual asset trading portals

Merchants operating in restricted sectors must be registered and comply with industry and regulatory approvals.

4. Compliance Violations Without Approvals

Certain business categories and activities that are unlicensed or unregulated are prohibited or strictly limited. These activities include:

  • Unlicensed crypto exchanges
  • Unlicensed carbon credits
  • Unapproved financial entities
  • Unlicensed forex trading
  • Unregulated digital asset trading
  • Virtual asset trading without authorization

The company reserves the right to request regulatory documentation and documentation from relevant authorities where applicable.

5. Asset Tracking & Digital Services

The platform reserves the right to restrict products or services involving tracking, security, or assets related activities. Restricted activities include:

  • Asset tracking services
  • Special digital services
  • Asset tracking platforms
  • Payment collection systems for tracking
  • Unapproved asset tracking software

Any product or service solely relying on tracking activities shall be reviewed for risk assessment.

6. Illegal Transactions, Products, or Services

The sale, distribution, promotion, or facilitation of illegal items and services is strictly prohibited.

These include:

  • Unapproved pharmaceuticals
  • Controlled substances
  • Illegal drugs
  • Pyrotechnics and hazardous substances
  • Counterfeit items and software
  • Unapproved medical devices

Merchants dealing in regulated products must possess standard license keys and documents for compliance verification.

7. Fraudulent Activities

Fraudulent, deceptive, or misleading actions are strictly prohibited.

Examples include:

  • Identity theft
  • Payment fraud
  • Unapproved payout
  • Money laundering/facilitation services
  • Pirated software, media
  • Unauthorized financial collection
  • Third-party payment collection

The company acts as a technology service provider and complies with relevant laws for preventing financial crimes.

8. Social Engineering & Harassment Activities

Activities that exploit user trust, harass, or cause harm are prohibited. Restricted activities include:

  • Phishing activities
  • Spam activities
  • Social engineering scams
  • Abusive communication
  • Unauthorized collection of information
  • Misleading marketing practices

Our services are designed to protect users and maintain standard regulatory practices.

9. Data Processing & Security Management

Users and merchants must adhere to standard security measures and data protection practices.

Prohibited activities include:

  • Data safety compromise
  • Unauthorized data processing
  • Unapproved data sharing
  • Misuse of customer information
  • Systemic security leaks
  • Bypassing security protocols

Failure to adhere to standard security guidelines may lead to service suspension and legal action.

10. Regulatory Compliance and Restrictive List

We do not service entities or individuals operating in high-risk or prohibited jurisdictions or listed in regulatory restriction lists. Excluded list includes:

  • Sanctioned countries list
  • Unregulated financial centers
  • Banned organizations list
  • Dark web related activities
  • Illegal digital markets
  • Unapproved international entities
  • Activities violating international laws

The company reserves the right to block transactions or terminate accounts to ensure compliance.

11. Monitoring & Enforcement

We actively monitor transactions and client activities to detect and prevent prohibited behavior.

The company reserves the right to:

  • Request additional verification documents
  • Suspend transaction processing
  • Block platform access
  • Report violations to law enforcement authorities

Failure to comply with monitoring requests may result in immediate account termination.

12. Compliance Responsibilities

All users, merchants, and partners are responsible for ensuring that their activities comply with:

  • Applicable laws and regulations
  • Industry compliance standards
  • Standard policies and operating guidelines
  • Our system requirements
  • Our business practices

13. Policy Updates

We reserve the right to update, modify, or change this Prohibited Activities Policy at any time without prior notice. Latest version will be published on our website.

GateXpay Technologies Private Limited

412, Sumer Nagar, Mansarovar, Jaipur, Rajasthan – 302020

Email: info@gatexpay.in